Q: What type of beads do you use in your jewelry?
A: We use glass beads in all different sizes, shapes and colors. Designs are based on bead-type availability. Bead selection is made to keep jewelry within price points specified. Pewter beads are used in some pieces to give an alternate look.
Q: Can I buy jewelry in a specific bead color?
A: We specialize in selling in bulk to small retail stores, therefore we cannot guarantee specific colors of jewelry (all requests will try to be met). If you have a specific need for a large order, please let us know by email and we will try to accommodate.
Q: How do I order the jewelry?
A: You can place an order by email, or from this web site on the Product List page. If you're sending an email, please specify the item(s) you're interested in, the quantity, and any other questions you may have. To order from this web site, add the item(s) you'd like to your Shopping Cart using the "Buy Now" button. When you're ready to check out click on 'View Cart' or 'Finish & Pay'. Ordering online is easy and secure! All orders are Secure Sockets Layer (SSL) Encrypted to safeguard your information.
Q: What types of payment do you accept?
A: CCCreations accepts Visa and Mastercard. If you would rather not use your credit card, contact us by email and we will make arrangements for another form of payment.
Q: How soon will I get my order?
A: Orders generally ship within 2 business days of receiving your order (except special / custom orders or if you are paying by check). Mailing time usually averages 2-3 business days.
Q: How is my order shipped; is it insured?
A: CCCreations ships via the US Postal Service, Insured First Class. If you need an item faster, please let us know (additional shipping charges will apply).
Q: How much will shipping be?
A: Before filling your order, we will contact you with actual shipping/insurance costs so they may be added to your purchase price. We do not ship to international addresses at this time.
Q: Is my personal information secure?
A: CCCreations' shopping cart is SSL Encrypted to safeguard your personal information.
Q: What is your privacy policy?
A: Your private information is kept confidential and will not be shared or sold.
Q: What is your return policy?
A: Please notify us within 7 business days of delivery if you wish to return or exchange an item. A copy of the original invoice should be included with the return. Any returned item should be carefully packaged and include all original packaging materials. We recommend you purchase an appropriate amount of insurance in the event of loss or damage. All items returned must be undamaged, unused, in the original packaging and include all parts and paperwork. Original shipping charges, if any, are not refundable. All returns must be in the same condition as when we shipped it to you. Additional fees may be charged if we incur any time or expense to make your returned item saleable.
Q: Where is CCCreations located?
A: CCCreations is a family-owned business located in Broadlands, VA. We specialize in handcrafted beaded jewelry for wholesale purchase by small retail stores.
Q: Can I find your jewelry in stores?
A: There are several specialty gift stores on the east coast that carry our jewelry.
Q: Is there a showroom to view your jewelry?
A: Show room hours are available upon request.